My dear fellow LOVEFiLM subscribers..

Posted by – December 3, 2009

I would be very grateful if you didn’t treat Blu-Ray and DVD disks as strange silvery identity discs from the future (or more specifically, a really bad 50′s B movie!)

What do I mean by this?  Well, the shear number of discs (especially Blu-Ray) that I receive from LOVEFiLM that come with fingerprints is enough for me to start up my own criminal forensic and ID lab.  The result of grubby paws manhandling these discs has the effect of making the movies I watch stutter and, on more occasions that I would like, completely stop.  I then have to get out the old cleaning cloth out and give the disc a good rub in the hope that all that grease and muck will come off so that my (well, my employer’s) not-exactly-cheap Blu-Ray reader/writer can continue reading the disc.

Sometimes a disc is so badly scratched I wonder if the previous subscriber has been using it for darts or frizbee practice.  Or if their cats have vented their own opinions on the film that you’ve recently watched.

So, my fellow LOVEFiLMers, let’s make our combined movie watching experience as pleasent as possible so that we can ALL enjoy our rentals and not have well-known (and up and coming) actors start shuddering like badly manufactured clockwork toys.  Imagine if BAFTA sent out used screeners in which a performance is being judged?  I doubt people like Daniel Craig would get much praise if he, as Bond, started developing a really nasty stutter during an interogation scene.

That, and I’m blooming fed up of sending back bad discs having really looked forward to watching a particular title.

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