Having got a 64Gb iPod Touch as a forerunner to a fully fledged iPhone, I have to admit that the Apple Store is wonderful. But Apple have got a lot to learn from the Android Market. For example, if you purchase an App and you don’t like it, there is no automatic mechanism from within iTunes or the iPod/iPhone to uninstall and obtain a refund. With Android Market, you click Uninstall & Refund and it’s all done. For iTunes App Store, you’ll have to get in touch directly with Apple through a web form and request the refund from there. Messy.
I’m also at odds as to why if you download an App from the iTunes App Store via your iPod/iPhone that when you transfer it back to iTunes on your desktop computer, iTunes refers to it as a “purchased item” if the App you’ve downloaded is free. This has lead to me to accidentally nuking Spotify and other applications all the offline music at one point as I was attempting to sync with my MacBook at work. I’ve now disabled syncing with the MacBook and will just use the Mac as a charging point.
While I may have some reluctance with the Apple camp these days, there’ s no point denying their products are bloody good to look at and use (when they work). If the QA could improve slightly, I’d have no hesitation now to come back to the Mac side for good. Especially now that Portal 2 (and possibly Half-Life 2) are going Mac native (although it’d be nice to see a few Grand Theft Autos coming to the Mac as well – that said, there is Chinatown Wars for the iPod/iPhone so it’s a start)!
