Breaking Bad Apple: Firmware update bricks my iPad Pro

I have a 9.7″ iPad Pro to go along with the 12.9″ model, because if you’re reading magazines, books or anything that requires holding the device more than 5 minutes, your arm will ache when using its bigger brother.

So you imagine how extremely hacked off I was when Apple rolled out a new firmware update for iOS last week which worked perfectly well against my iPhone and bigger iPad, but subsequently bricked the newest member of the team.

When I say bricked, it bricked it good.  It’s completely unusable at the moment. I can’t restore from backups, and I can’t restore from an earlier firmware (especially after Apple rolled out a new version of iTunes).  As such, and as I’ve been unwell, I’ve made an appointment to go to London after work tomorrow to get the iPad replaced (reports indicate that Apple are swapping out the units after their own restore processes have failed).

The thing about the restore process, BTW, is that it requires a Mac or PC.  So much for Apple advertising the iPad Pro range as replacement computers.  How can that be if you need a blasted PC to be able to restore firmware?!

Having invested heavily in Apple over the years (although one should say I should have invested in shares, not the gadgets), I am finding myself losing faith and trust in the company every time something bad happens.  And it’s been happening a lot of late (especially with Apple Music, which has been a massive disaster in my eyes).  Recent iOS and to a lesser extent, OS X, updates, have been bug ridden piles of nonsense which should never have seen public release.  I can’t imagine how much testing goes on, but clearly it’s not enough.

The only thing is that unless you’re actively reading tech news, you might not have known there was a problem with the 9.3.2 update for 9.7′ iPad Pros.  Apple sure as hell will email the hell out of you to try and buy their latest product – but if they subsequently remove firmware for a product you own (that’s in warranty) after they’ve discovered a problem – no matter the scope of the problem – forget it.  They rarely apologise for their muck-ups.

So now I’ve got to pay more money to take the train to London and get somebody to swap out the product.  It may well be a refurbished model at that.  Marvellous.

I’d like to go back to a Windows based PC and move to Android, but neither platform is able to do what I want it to do.  At least not completely.  And without cost.   I appreciate nothing’s perfect, but I expect much higher standards from Apple who go out their way to convince you they care about the customer.  This appears to no longer be true.  Apple need to step up to the plate, admit they’ve caused significant problems for customers (regardless of how small or big the problem is) and get it fixed – without cost to the customer.  It’s their ecosystem, their responsibility.

Breaking Bad Apple: Firmware update bricks my iPad Pro

For my 40th birthday..

.. (which was yesterday, BTW), I was stuck indoors having had a chest infection for the past two weeks.  During that time I’ve been on holiday and off-work, and have had my ex-wife come by to help sort out her stuff at the house.  But as the coughing/vomiting wasn’t getting any better, I went along to the docs on Tuesday to get some antibiotics – which is working, more or less.

During the time I was sick, I started to run out of food.  So I gave Amazon Prime Now a chance.  It’s pretty good – two hour, same day delivery window.  It doesn’t have as much selection as a proper supermarket, but it does cover the basics.  So I bought bread milk, cheese, mineral water and other bits and bobs.  As I was getting a bit bored, I also bought a 7 disc X-Men movie collection.  Due to an error in the checkout process, the promotional £10 off a £30 spend didn’t work.  So I called Prime Now support who credited me £10.  It was then I discovered that the £10 promo HAD been applied and in fact got £20 off the shop.  Effectively I paid for the movie, and got the food for free.  As I spend a lot of Amazon anyway, I don’t feel too guilty about getting an extra £10 off.

I also bought a few other Blu-Rays during the week: The Lady in the Van, Bridge of Spies, Room, The Hateful Eight, and Steve Jobs.  I’d already seen Steve Jobs before and deem it to be a most excellent film (interestingly for those looking for the excitement of product announcements, forget it – this is very much a human drama about his relationship with his daughter, Lisa).

I’ve never been too fond of westerns before my colleague Dave at work introduced me to some classics, but I really got into Quentin Tarantino’s The Hateful Eight.  Shot in the good old Ultra Panavision (65mm, projected at 70mm) with lenses that came from the old cameras back in the 60s, this is a wonderfully tense western almost entirely set in a single location – a cabin caught in a dreadful blizzard.  As the drama unfolds, you’re treated to violence that would make Game of Thrones look like the Teletubbies.

The Lady in the Van was a pleasant surprise.  I wasn’t sure what to make of it when it hit the cinema (and had avoided it), but I’m very glad to have bought the Blu-Ray.  As you’d expect, Dame Maggie Smith as Miss Shepherd is wonderfully cantankerous.  She really did live in Alan Bennett’s drive for 15 years, and his interactions with her are comedic and yet heartfelt.  The ending is fantastic (both figuratively and literally).

Perhaps the best of all was Bridge of Spies.  Directed by Steven Spielberg from a script by the Coen Brothers and Matt Chapman, this film is inspired by true events.  In 1957, the FBI captures Rudolf Abel, a suspected spy for Russia.  Tom Hanks stars as James B. Donovan, an insurance lawyer with criminal law experience who is asked to represent Abel in court.  When the US sends a pilot in an experimental plane to spy on Russian territory which goes horribly wrong, Donovan is sent to East Berlin to negotiate the release of the American – in exchange for Abel.  The entire story is riveting from start to finish, and one of the best Cold War thrillers I’ve seen.  I thoroughly enjoyed it.

I’ve not seen Room yet – probably will get a chance to do so this week.

So that was it.  My 40th birthday.  Two more years until the meaning of Life, the Universe and Everything.

For my 40th birthday..

Odeon Limitless Reviews: Captain America: Civil War; Eye in the Sky

On Saturday I pootled along to the local Odeon in Guildford to take advantage of my new Odeon Limitless pass.

I had already booked Captain America: Civil War for the Saturday and Bad Neighbours 2 for today (after work), but given that Limitless only allows for 2 advanced bookings (to avoid people booking stuff and never turning up), I’ve had to hold on until Sunday to book Florence Foster Jenkins.  Limitless does, however, let you book multiple same day tickets.  It just so happened that Eye in the Sky was showing straight away after Captain America, so I booked that on Saturday morning.

Captain America: Civil War had a Premium Seating booking (an extra £2.30), Eye in the Sky did not (therefore no additional charges).  Bad Neighbours 2 is standard seating, but I’ve gone for Premium Seating for Florence Foster Jenkins.

Picking up tickets

If you’ve paid for an extra (3D, seat upgrade, etc.) not included within the Limitless programme, you can collect your ticket automatically via the machines in the lobby.  For everything else you’ll have to queue, present your (temporary) Limitless membership card, and get them issued manually.  Not sure whether the card will be able to handle tickets automatically via the machines, but we’ll see.  The Odeon staff didn’t seem to know.  It’s all still very new.

The films!

Captain America: Civil War is currently showing in Screen 1 – one of two biggest screens at Guildford.  Unfortunately the air condition wasn’t working at the time, and combined with a very comfortable seat and a very slow first act, I keep falling asleep until the airport sequence which is when the film picks up the pace and action.  Overall a great film (when I remained awake), but needs a bit of a tinker to bring the running time down (147 minutes) and get that first act into shape.  I’d still rate this as one of Marvel Cinematic Universe’s best films – but perhaps not THE best.  We’ll see what Avengers: Infinity Wars brings us.  Also it sets things up very nicely for the Black Panther and Black Widow films.

Eye in the Sky is currently showing in the smaller Screen 7.  Normal seating.  For a lad of my size, I started to get very uncomfortable towards the middle of the film.  I have long(ish) legs, so not much room to stretch out or change “bum: positions.   This may have been in part because I had already been sitting down for over two hours, so I have to rethink about double features in the future.  Not unless they’re both Premium Seating.

Eye in the Sky itself I found more engaging that Captain America.  As Alan Rickman’s last film role, it tells of a joint British-American-Kenyan operation to take down suspected terrorists operating out of a compound in Nairobi using a combination of remotely operated drones (the Eye in the Sky) that are under the control by the US military (specifically Breaking Bad’s Aaron Paul) and Kenyan ground forces.  It’s a very tense drama.  Some of the spy tech seems a bit far fetched at times, but this is only a very small complaint.  The story as a whole is gripping from start to finish, even if maybe you can see where things are heading.  I wholeheartedly recommend this film.

Odeon Limitless Reviews: Captain America: Civil War; Eye in the Sky

My 40th birthday treat to myself is..

A year’s subscription to Odeon’s Limitless pass (a rather eye watering £228, but that’s with a 5% discount, else is £19.99/month).

Unlimited (with a few T&Cs, but thankfully nothing too bad) trips to the local Odeon for a one up payment.  It’s a bit like Netflix, but with up-to-the-minute movies and requires you to use your legs to get out and about.

I’ve already booked my trip to see Captain America: Civil War, and Bad Neighbours 2.  The latter isn’t something I’d pay to see in the cinema (I’d rather wait until it came out on Sky Movies), but hey, it’s not costing me anything more.

Upcoming films will include Florence Foster Jenkins, Eye in the Sky, and – of course, The Jungle Book.  To upgrade to better seating only costs £2.30 a pop.  Not bad.  When you consider most films cost more than £10, I think what I’ve paid and what I intend to do with it will more than justify the cost.

Ooooh yes, ‘m going to use this pass as often as I use my travel pass.  You betcha.

My 40th birthday treat to myself is..

Slow road to.. Woking

There has been an unusually large number of Arriva bus learner drivers on the road this week, all of them apparently on the rush hour bus from Knaphill Sainsburys to Woking train station.

Now, I can understand that drivers will need to learn the route and get used to the fare system.  But is it really a good idea to do this when man, woman and dog are using the bus to get to work first thing in the morning?  I’ve been delayed by 15-20 minutes each time.

Today was the worst day by far.  The bus turned up nearly 10 minutes late.  As we sauntered at a leisurely pace around Goldsworth Park, picking up new passengers as we went, we were eventually overtaken by another bus heading in our direction.

As we made our way along Lockfield Drive, we were rear ended by a car.  I certainly felt it being sat right at the back along the back row.  Although at first I thought the bus had caught the kerb, but nope, a car had run into us.

Mutiny on the Buses. Or rather, we were given a bit of a bashing on the bottom by a car.
Mutiny on the Buses. Or rather, we were given a bit of a bashing on the bottom by a car.

Thankfully we were able to overtake the other bus before all this happened, and therefore didn’t have to wait long before it caught up and were able to catch that for the rest of the journey into Woking town centre.

Having missed my usual train, and the following one after that, the third train was late.

GARGHHHHHHHHHHGHHGHH!

I do wish teleporters existed.

Slow road to.. Woking