Bank finds an error in your favour!

With the recent news that Guildford is to get its own Monopoly board, I received a most pleasant surprise on Saturday when I got back from running the usual errands.

My old bank sent me a cheque (in the low 3 digits) by way of a refund for mucking up their obligations under the CCA (Consumer Credit Act) when I had a loan with them.  They’ve actually apologised (a bank apologising – whatever next?!) for the issue at hand.  I had to do nothing to get this money.  No compensation claim company.  No solicitors.   Makes a wonderful change from all the blasted PPI and “you may be entitled to this, that and whatever” letters that constantly blight my doormat.