How many viewing cards does it take to determine a Sky Q box has died?

Two.

My Sky Q box has given up the ghost.  It is an ex-Sky Q box.  It has gone to Silicon Heaven.  Or at least I think it has.  Maybe it’s merely pining for decent TV programming.  Whatever has happened, I need a Sky engineer to come out.

I came home from work last week to the message that I needed to insert a valid viewing card into the box.  There was a valid viewing card in the box.  I took it out and put it in several times.  I gave the box a reboot or twelve.  But no, it wasn’t having it.  Having gone through Sky’s horrendous automatic telephone service (which make me very angry), I was put through to an operator who took me through all the steps I’ve already been through and we came to the conclusion it may be the viewing card.  So a new card was dispatched via Special Delivery and arrived on Saturday last week.

ALAS!

It did not work.  The Sky Q box doesn’t want to know.  The big problem is that without a valid viewing card, one cannot view any recordings or watch anything outside of the main terrestrial channels.  But Westworld and Last Week Tonight with John Oliver was going to be on – as well as having to catch up with Britain’s Got Talent semi-finals and the final itself!  I had to catch up!  But how?

So the first thing I did was to call Sky and tell them that the new viewing card did not work.  After a while, it was decided an engineer has to come out.  What day of the working week would I like?  None of them.  I work.  Sky charges for weekend visits.  I said I wasn’t particularly keen on their policy, given that it’s just me living here.  Thankfully the operator was kind enough to waive the charge in this instance and also processed a credit for the time that I’d be without Sky Q.

Will Sky Q be available this weekend?  Only time will tell.  In the meantime, I’ve taken out a month’s worth of NOW TV Entertainment package (I do wish Sky would offer a free week/month  for folk who have smart TVs or smart dongles/boxes that offer NOW TV)  as a backup.  I was able to watch Westworld and John Oliver and all sorts just fine on my Apple TV.  I took out a free trial of ITV Hub+ to catch up on Britain’s Got Talent and all is well.  Channel 4, however, still have not got a tvOS app for All 4.  As a public broadcaster, this is inexcusable.  If the BBC can put iPlayer on as many platforms as wide as possible, so can Channel 4.

The day Netflix came to town..

Currently airing on the Netflix, the subscription internet TV streaming service is a title called The End of the F***ing World.  It is an adaptation of a graphic novel and was made by E4 and Netflix.

Sometime in early May 2017, I received the following letter – as did all my neighbours – about upcoming filming on our street.  For me, having worked on a fair number of Hollywood blockbusters in my time (granted, in the post-production sector – though I did do a bit of travelling and got to studios and even set visits on the odd occasion), the whole thing felt surreal.  I blanked out bits to protect phone numbers and locations.

I only started seeing them set-up for the filming on the day itself (one day after my 41st birthday!) as I had to head to work, but the final shots can be seen in the cafe sequence in episode one of The End of The F***ing World in which our two protagonists (or maybe even antagonists – it’s certainly not a black and white situation) are having something to eat – you can see the road I live on (but thankfully not my house) in the background.

As for the show itself?  It’s extremely dark.  Somebody compared it to a really messed up Wes Anderson film.  I kind of thought it felt like Harold & Maude, but except Maude being a teenager and a lot more antagonistic (at least in the beginning).  Whatever you compare it to, the whole thing is a very dark tale.  But it must be said that the performances from the two leads are outstanding, and production values are top notch.

To boldly go.. where Klingons chew wasps

Star Trek Discovery is a rather interesting show.  It fits more within the J.J. Abrams Star Trek universe than it does the original Gene Roddenberry one – with fancy computers, holographic communication, and a decidedly non-kitsch set dressing.

Even the Klingons have been given an upgrade – long gone is the Cornish pasty forehead and in comes a ton of rubber and latex and extraordinary false teeth.  And while it looks good, the actors clearly can’t speak properly with their falsies in, so it’s just as well they’ve given the Klingon actors lines entirely in Klingon.  If you’ve never heard of the Klingon language, it’s has a very guttural sound to it.  Bob Carolgees and Spit the Dog were naturals (well, Spit the Dog was – absolutely fluent in Klingon – he just never knew it). I’m quite surprised that none of the actors are covered in each other’s spit and drool at the end of each scene.  And as for the Klingon costumes – they’re so rigid looking, you might as well be dealing with Daleks.  Daleks with Austin Powers teeth.

The albino Klingon called Voq (pronounced *coughs up hairballs* Vochhhhhhh *spits*) partly resembles one of the Prometheus/Alien Covenant engineers.  The prosthetics defining facial muscle tone and shape that without the ridges and bumps, you’d practically get an Engineer.

As you may be able to tell, I think they’ve ever so overdone the Klingons this time around.  It’s as if they’ve put them in the oven, went off on a 24-hour bender, then come back to an overcooked dinner.  How the actors deal with all that stuff is quite remarkable.  The overall effect DOES look great – but practical wise, let the poor actors can’t form words properly without looking as if they’re chewing wasps.  There’s only so many teeth one can hold in one’s mouth.  And give them clothing that doesn’t make them look as if they’ve added 60 tonnes of starch to their laundry.

The latest episode of Discovery resembles a mash-up of The Hitchhiker’s Guide to the Galaxy meets Dune.  At one point I was sure the crew of The Discovery were going to initiate the Infinite Improbability Drive and all end up as penguins or missing their limbs floating in space.  As for the “navigator” – very spice melange if I may say so.  Very spice melange.

All in all, it’s an interesting journey so far.  Well presented (albeit the Klingons do need to go to the dentist and look for better stylists) and entertaining.

American Gods: Will it ever be released on UHD Blu-Ray or 4K UHD iTunes?

As much as I loved the first season of Neil Gaiman’s American Gods on Amazon Prime Video UK, I’m reluctant to buy it on Blu-Ray or it’s current version on iTunes for one particular reason: while it was shot in Ultra-High Definition (aka 4K), and I can watch it as often as I like on Amazon in UHD, I can’t buy it in any form in UHD – especially UHD Blu-Ray.

It’s a bit ironic that American Gods has a character called Technical Boy who “invites” people into his limousine via virtual reality.  In reality, however, I cannot easily buy a TV series in UHD.

The biggest problem with the TV industry at the moment is that only a subset of it (generally the two largest online streaming services – Netflix & Amazon Prime Video) is producing content in UHD.  It is also still costly to mass produce UHD content on physical media.  In the film industry, for example, not all films are given releases in UHD. Only the really big blockbuster movies are getting the UHD Blu-Ray treatment at the moment, and those cost between £20-£25 each, about £10-15 more than regular Blu-Ray.

Making UHD content available to buy via download or streaming is a different matter.  Though that too introduces some hurdles.   Do you really get to keep the content?  As I found out recently with the BBC Store – if that goes away, so does any content you’ve bought.  But thankfully the BBC refunded me entirely and even gave me a bit of a bonus to use with Amazon – for streaming content (whether to rent or buy – I used it to rent).

Apple is said to be announcing a 4K/UHD capable Apple TV next week.  This is all well and good, but unless Apple has 4K content to go with it, the upgrade won’t be worth it.  The 4th generation Apple TV has been okay for the most part, and practically all my HD content I’ve purchased (or rented) has been excellent (with the exception of Breaking Bad – we need iTunes Extra for TV shows, Apple!).  But the biggest problem with the Apple TV has been the lack of support from UK broadcasters.  I’m still waiting for ITV Hub, Channel 4, Channel 5 and other UK broadcasters to pull their fingers out of their bottoms and develop their catch-up apps for it.

But I still concede that iTunes/Apple TV is still the best method of buying and keeping content.  If Apple can get 4K/UHD on there, it’ll be a start.

I believe it’s about time that at least one broadcasting company steps up to bat and starts to invest in UHD outside of just making content and streaming it as part of a subscription service.  It has taken a very, very long time to get to UHD/4K televisions, and yet support for it outside the streaming ecosystem is still very poor.

Starz – please let me buy American Gods in UHD.  Either in UHD Blu-Ray or via iTunes (in 4K/UHD) when the hardware is available.  Or even both!

Halt and Catch Fire: Irony Edition

I’ve previously mentioned how AMC, the US-based TV broadcaster, has about as much grasp on international marketing and promotion on Twitter as a badger has for astrophysics.

Well, they’ve just taken that to a whole new level.  A TV show called Halt and Catch Fire, which I’ve watched all three seasons within the past few weeks, is about to start season 4.  So AMC are promoting it.  It’ll be on Amazon Prime UK too.  But, as they’ve done for Better Call Saul, any clips are strictly limited to the US only.

The irony is that season 4 of the show, which is a fictional drama that’s set around key points of the computer industry in the 80’s and 90’s (season 1 – IBM clones, season 2- starting up a BBS/online gaming company, season 3- much the same, with hints of the internet about to come on the scene) .  Season 4 will heavily feature the internet.  The same internet which I can’t view AMC’s clips because they’ve geoblocking all video on social media and on their web site.

Again, the official social media from AMC doesn’t cater for international users.

Halt and Catch Fire, along with HBO’s Silicon Valley which is also a favourite, is a brilliantly written and performed show that combines a strong storyline with the crazy technologies that I fell in love with as a kid.