New tech at Sainsbury’s

I spent the first part of Saturday returning the Sky Q equipment.  The kit they send you to allow you to return it is okay, but I had to end up taping it up extensively.  The design of the cardboard boxes they send you doesn’t really take into account the three remote controls you get with the kit, so it rattles a bit.

After dropping off the kit at the local post office, I popped along to Sainsbury’s to pick up some sandwiches and a few other bits and bobs.  I tend to buy sandwiches at the weekend rather than buy bread because being single, I find that I don’t make enough sandwiches or eat toast during the week, and I often find that I end up wasting bread.  Yes, I could potentially freeze the rest of it, but there isn’t much left over to be useful. (When I do buy bread, I buy the smallest loaves.)

When I got to Sainsbury’s the first thing I noticed was the usual scanners outside the entrance had gone.  They were placed by a new system called SmartShop, with all new touchscreen scanners.  They’re now inside the store.  I had to register on an Android tablet having scanned by Nectar card.  It’s a bit awkward being prompted for a password in the middle of a supermarket – I’d have preferred to have registered online.  Since I buy the majority of my groceries from Sainsbury’s using their home delivery or buying lunch at work, I’m disappointed they didn’t email to let me know about this new system.   That said, registration in-store was still quick and easy.  Just make sure you take your Nectar card with you.

The old Sainsbury’s scanner has been replaced by a new fancy-pants touchscreen model.

The first advantage of the new SmartShop is the scanners.  They’re now touchscreen.  I also found that the scanning accuracy was better AND faster.  The second advantage is that you don’t need to use the SmartShop scanners at all – you can use your own mobile phone.

I took some time to download and set-up the SmartShop app on my iPhone 8 Plus.  At the expense of having forgotten to pick up the second sandwich(!) – I was too busy concentrating on the new tech!  Typical me.  But as you can see, the app screen reflected exactly what the SmartShop scanner’s list of items in my basket.

SmartShop indeed! But don’t scan using the phone if you’re using the SmartShop scanner – the system doesn’t like it.

The SmartShop iOS app allows you to scan stuff – and it’s even more accurate and faster than the scanner itself – to the detriment that I scanned the same item about 3 or 4 times because of just how fast the app was versus the scanner.  If you do pick up the scanner, don’t try to scan things with the app – as this will cause the shopping basket to get out of sync.   Pick one and stick with it.  Next week I’ll be trying the app only for scanning.

Speaking of the app, you can also create a shopping list for your next trip either by adding items using the search system or by scanning them with your phone.  I guess when you next go shopping, it’ll automatically tick them off as you go around scanning.

I enjoyed the fish pie very much, so now I’ve added it to my shopping list to remind me to buy it again.

Once you’ve done with your shop, you point the scanner (or scan the QR code with your phone, if you’ve been using your phone to scan stuff) and scan your Nectar card.  The system then works as it would any self-checkout.  On my first SmartShop, there was a substantial queue as people were figuring out how it all works.  Me?  Went through the whole process like butter.  Though it did take a little while for the machine to calculate and apply the discount to the meal deal.

It’s always good that bricks and motar shops are continuing to improve technology to make shopping easier (and, hopefully, quicker).  SmartShop is a definite step in the right direction.  I like the choice of using either a scanner or my own phone, and to build up my shopping list from scanning items I already have in my home.