My first negative feedback on eBay!

I don’t use eBay often, but when I do, it’s usually to sell kit I don’t need or want to keep.  It’s proven very safe and reliable over the years.. until last week!

I bought the Sony RX100 mark V.  After encountering many articles and videos extolling the new features (especially the super fast 315 phase detect auto focus points) over the mark IV, I decided that I could take one more hit and bought the thing with the intention of selling the mark IV.

Alas!

What a flipping nightmare!   I’ve sold much more expensive kit on eBay and haven’t had a single problem with it.  But initially the mark IV refused to budge. The price for a new mark IV on Amazon  is about £100 less than what I originally paid for it six months ago.  So given the age of the device, and how that it wasn’t used very much and kept in a case, I thought £100-£120 less than the current price would be fair.  No dice. I had a few too low offers, including the person who would eventually buy the thing.  At one point I took the listing offline, revised the description to add as much information as I could from the questions that were being asked, and settled to a figure of £600.  And that included the breakdown and accidental cover insurance for three years.

On Sunday night I went to bed.  During that time, the buyer submits questions before buying the camera.  It is stipulated in my listing that it can take up to two days before I ship the item.  This is because as I work full time, and I work in middle of nowhere, and that I also work a shift system, the ability to get to a post office is somewhat limited during the week.  The earliest I would have been able to get to a post office is today (Tuesday) after work – and that’d be around 5pm. Given that I choose to ship Next Day Special Delivery (with the right level of insurance), that would be not have made a Wednesday delivery.

So what I do get when I ask the buyer for the details so I can start to arrange the transfer of the insurance?  She needs it before Thursday as she’s heading off to South America.  Talk about leaving things a bit late!  I’ve basically said that given the current timescales, I couldn’t do it, so I refunded her and cancelled the order. It would be better to buy from somewhere like Amazon’s used marketplace – these are usually professional sellers who can ship next day guaranteed.  I’m just an individual just looking to sell a camera in my spare time.  She told me that she couldn’t afford those prices.

If I had been told all of this before the order went through, I could have very probably made prior arrangements.  But the number of questions (and two different, much lower offers – the listing was set-up for a fixed price only) preceding all of this had slowed everything down.  Least of all I did not know it was urgently required.

Needless to say, the subsequent email exchange (through the eBay system) did not go too well.  I was always polite, but firm, in that I wasn’t going to work outside of the eBay guidelines to get this thing to her – she wanted to arrange a courier which would very likely invalidate that because if things went wrong, PayPal and eBay would not be able to assist me if she were then to put in a claim – they would side with her, and I’d have lost both the camera and money.

So in the end, I got my first ever negative feedback – after I left her a positive for the quick payment, but this was before I knew about her deadline).  The comment she left was that I was uncooperative and rude.   I was never rude. Rude, by her definition, is that she simply did not like what I told her.  I was never aggressive or impolite.  If she only organised herself better, was upfront about her expectation on delivery times, and made the decision to buy within a sensible timeframe, she would have had the camera yesterday.  Today at the latest.

I’ve decided to keep the camera.  I’m not sure I can bring myself to sell it just yet after all that rigmarole.  I’m trying to decide how it will fit in with my existing trips, but I’ve been looking at what other people do with multiple cameras and I’m coming up with some (cunning) plans.

At the time of writing, my camera kit now looks like this:

I’ve gone a bit mad on audio kit.  This stems from my time shooting Imagineer System’s marketing video.  Having good quality microphones is a must.  Though at the time of making the marketing video, I had little knowledge of audio gain control – the result was that a lot of audio was very fuzzy.  I’m not making that mistake again.  The AX53 camcorder replaces my ancient Sony DCR-PC100e, which was a lovely miniDV unit.  Alas, it’s dead and I haven’t any way of playing anything I recorded unless I take them to a specialist who can take transfer them to DVD or external hard drive.  The AX53 uses fast SDHC memory cards which I can import footage into Final Cut Pro on my Mac.

(BTW, my first ever digital camera was a Sony DSC-S70 – it was super chunky, only offered 3.2 megapixels, was super expensive, but the quality was absolutely brilliant – which perhaps explains why I returned to Sony products after a brief spell with Cannon)

I still need to get a couple of small tripods.  I’ve settled on Joby Gorillapods which will enable me to wrap the arms around objects as well as act as a stand and grip.  BTW, the case that you see is an Amazon Basics camera backpack.  Super light too.  The case also has lens cleaning kits and all the manuals (which I also have in PDF form on my iPad).  You can’t say I’m not prepared.

Dongle Time!

As us UK folk are in a period of uncertain financial stability thanks to a certain referendum, I have decided to make one last major purchase for the next few years – at least until we’ve got out the EU (not my decision, but I respect it) and things are ticking along again.  I am buying the new Touch Bar MacBook Pro.

I’m sure I am going to get a very good price for my current MacBook Pro, especially as it has all the ports that everybody’s been having a go at Apple for removing on the new models.  While I’ve already said it’s a buyer’s market – the same can be said for anybody with a reasonably recent MacBook Pro to sell. Some people just hate dongles and adapters.

I’ve pretty much gone wireless.  Wireless headphones, wireless mouse, wireless keyboard (at work) and so on.  It’s only the Drobo and WD Passport external hard drives that I need to connect on the odd occasion.  They use USB-A type connections.

With that in mind, I’ve ordered a couple of USB-C to USB-A adapters along with a USB-C to Lightning cable (for hooking the iPhone and iPad to the Mac) and a Sandisk USB-C SD card reader, directly from Apple.  So imagine my annoyance when Apple – faced with substantial criticism over using only USB-C ports on the new MacBook Pro range – decided today to slash the prices of all of those things – some quite substantially.

More dongles than there are stars in heaven!
More dongles than there are stars in heaven!

But, thankfully, Apple has a very quick and easy way to get hold of somebody online and I’ve confirmed with them that they’ll be reaching out to those of us that have already placed orders:

Elyse:
Customers who purchased eligible accessories between Oct. 27 and Nov. 4 may be eligible for a reimbursement of the difference between the old and new prices. We will reach out to online store customers over the next week to offer them a credit.

So for those people, like me, who have prepared themselves for serious dongling (until hardware manufacturers get around to changing over to USB-C/Thunderbolt 3 generation 2), there’s nothing to do.  Apple will fix it.

This new machine has got to last 3 – 4 years.  No interim upgrades.  No changing of minds.  This is absolutely going to be my daily driver for everything.  So let’s Apple have done a good job with it.

The single, most annoying thing about technology is..

.. as soon as you buy something, the next generation is released the very next day.  Having just bought the Sony RX100 mark IV, the RX100 mark V has been announced and is due out this month.

That said, while the mark V introduces even faster auto focusing through 315 AF phase detection, with auto focusing reduced to around 0.05 seconds, it’s also £400 more expensive than the mark IV.  Plus the mark III is continuing to sell just as well.  The mark V doesn’t offer a better electronic viewfinder, nor does it offer a touchscreen.  What the mark V does that the IV does not – 24 fps continuing shooting in RAW.  Impressive for a non-DSLR.  Otherwise the specs remain mainly the same as mark IV.

The mark V’s 4K video system has improved, but I reckon they’ll still only limit it to 5 minutes per clip given how small the camera is, and how hot it’s going to get to be able to process the video.  I have a solution to that, but I won’t reveal that for a little while as yet.

In any event, best strategy is to let others tinker with the new model for a bit to see how things pan out over a period of several months.   I’ll be perfectly happy with the mark IV for a couple of years.  By the time I’m ready to upgrade, the mark VI or VII will be out that will probably make marks III, IV and V look like tinker toys.  Or maybe I’ll upgrade to DSLR?  We’ll see.

(No) Lights, Camera, Action!

Having read more articles about DSLRs, mirrorless cameras, premium compacts, the new iPhone 7 Plus bokeh (“portrait” or depth-of-field) feature – take a look here, I have decided that I’d go for a camera that I am already familiar with. The Sony RX100 mk IV – the next iteration from 2014’s mk III (and the one I had sold).

I’d have like to have gone for one of the Canon EOS systems – but the thought of buying more lenses and maintaining them, as well as carrying them with me, was offputting.  And then there’s the upkeep of both lens and body.  And I’m really not that great a photographer yet to fully comprehend f stops, apertures and shutter speeds.  So DSLR is wasted on me – for now.

What I have decided to do this time around is to buy a couple of books that will guide me through all the features of the RX100 mk IV, and teach me the basics of digital photography. I said last time that I wanted to get into photography, but for whatever reason (mainly procrastination, I suppose) it never happened.  But this forthcoming cruise is awakening the desire to really get to know my kit.  As I do with computers and technology.

I also plan a holiday back to the Scottish highlands sometime in the first or second quarter of next year – the perfect opportunity to really get to grips with the camera and any gubbins

One camera I was looking at was the Nikon Coolpix P900 – an absolute beast of a camera that offers 83x zoom that’s capable of close-ups of the moon.  THE MOON.  Take a look:

But ultimately I was looking a for a good balance of portability and image quality against cost.  I did look at some of the higher-end Sony cameras (although definitely not the £3k compact camera which spits out 43-megapixel images), alongside Fujifilm and Nikon.  But the RX100 series is just a great combination of everything.

Once I’m up and running, I’ll post some examples of my work regardless of however good or (more likely) bad it is.