With news that iTunes’ share of video sales and rentals are falling against competitors such as Amazon (Prime) Video and other services, I’d like to take a moment to reflect on why iTunes is the better platform for buying movies digitally, despite my brain screaming at me, “Look what happened to the digital BBC Store.”
iTunes offers iTunes Extras of which an increasing number of titles are including the same features as physical media. Audio commentaries are regularly included, for example. No other service offers this.
iTunes has one of the best device allowances of any service – and this includes the ability to download the content to a Mac, Windows PC, iPad and/or iPhone.
The UI of iTunes is much better than that of the competitors. The Apple TV, not so much, but still considerably better than most. Therefore it’s easier to manage existing titles. And in all the years I’ve been buying movies from iTunes, I’ve never lost a single title due to film studios deciding to withdraw from the platform. This could change, of course, but I’m sure if that happened, consumers would be lining up to lynch whoever decided it was a good idea to do so.
In terms of renting, Amazon (Prime) Video very narrowly outshines iTunes. There’s almost always a promotion which allows me to pay far less for renting an HD title via Amazon (Prime) Video than iTunes. For example, I’ve just rented Hidden Figures (*superb* film) and T2: Trainspotting (also very good) – both in HD – £2.49 for both titles. Amazon Video is baked into my LG television, making it very easy to access.
Don’t get me started on the UltraViolet digital platform. It’s a completely useless pile of sputum devised by the film studios to make them look kind and generous by providing a non-physical digital copy of a film. The truth is that it’s a massive pain in the arse to manage and I don’t bother with it anymore. TalkTalk’s app (TalkTalk having bought Blinkbox which in turn is an UltraViolet partner) for LG televisions is awful. I accept that one has to log in again occasionally, but the process is just stupid. Look at what Google is doing for logging in to YouTube – much, much easier for televisions. Entering a password via a remote control is the epitome of piss-poor user interface design. But TalkTalk isn’t the only one guilty of this crime (NOW TV, Amazon, and even Netflix are guilty – but their TV apps allow for significantly long log in times).
BTW, I also hate the Amazon Prime Video UI too – it makes discovery difficult and it seems so random that I rarely watch anything on the service other than the really big TV productions. I watched the German comedy, Toni Erdmann the other day (very, very funny – especially the nude party scene), but I had to manually enable the subtitles (found under CC for closed captioning – usually referencing subtitles for the hard of hearing – in my case, hard of not knowing enough German to understand the film without English subtitles).
The only other service I’ve purchased films from is Google Play. I can watch the films on a tablet, my phone and even my TV through the YouTube app. But those titles are generally either freebies or were heavily discounted.
Otherwise, I’ll be sticking with iTunes for future film purchases. The next one, in fact, will probably be Hidden Figures because it was just such a great film, and there’s an audio commentary included in iTunes Extras which should give the film even more value.