New Job!

After nearly nine years at Memset Ltd, I’m leaving to pursue application support and management for an e-commerce agency based in Wimbledon (hence the mysterious Wombles theme tune post).

The chariot that took me from Guildford to Dunsfold affectionately known as the “chuckle bus”,

I’ve generally loved my time at Memset, but I feel that I’ve spent far too long in the customer service role and want to get back to proper sysadminning – tinkering (within reasonable, established procedures) with stuff to get it working optimally and keeping it online.

What excites me about working for my new employers is that as they are a very well established company, they’ve chosen to offload management of the day to day stuff. Thus, G Suite for Business, managed hosting, etc.  which leaves somebody such as myself time to automate stuff and make sure everything works around the application that we supply and support.

While scripting has never been a particularly strong point of mine (never had the time or patience), I don’t shy away from it.  In the past I’ve written Perl, PHP and Bash scripts to do a variety of repetitive stuff.  How efficient those scripts are is anybody’s guess, but they did work!  One downside is that if I spent any great amount of time away from doing these things, I forget it.  So I’ve been fortunate to pick up some digital O’Reilly and other technical books on the cheap, so I have reference books to bone up on.  If this is one thing that I am looking forward to with this job is to get into scripting properly and take it to the next level.

So I think this is a good career move for me.  I think my time working in the web hosting industry has come to an end.

Downloading ALL the things! Switching from Sky to Virgin.. part one

For the past year, I’ve been pretty happy with Sky Fibre Broadband Pro with its static IP and IPv6 address.  But with anything that works well, I get restless. Actually, what I’m not so happy about is Sky Q, and Murdoch’s 21st Century Fox wanting to buy Sky.  But I can’t do anything about Sky Q until the end of August/early September.

So I’m intending to move to Virgin Media in small increments, starting with broadband and finishing with their TV service – albeit with a few changes.

The first is that I’m not going to have the Sky Cinema channels.  I find it’s better to rent (or in most cases, buy) movies on iTunes.  I’m also not as keen on the numerous TV channels out there – I barely watch more than 1% of them, so I don’t need the full TV package anymore.  My viewing mainly consists of Netflix, Amazon Prime, and YouTube (there are some surprisingly good vloggers out there).  So I’ll probably take out the basic Tivo 6 package come September.  For watching Sky Atlantic shows, I’ll probably just buy them on iTunes (Westworld, Game of Thrones) – cheaper than a subscription in most cases.

So I’ve ordered the Virgin Media HomeWorks package that delivers up to 300Mbs download and 20Mbs upload, with no traffic management.  The additional feature is that if things go wrong with the broadband connection, there’s next day engineer on-site call out available.  Plus a 24/7 helpline. Designed to cater for home workers, it seems the perfect package for my needs (I usually work from home at least once a month – plus there are all the times I’m on-call).

I’m switching my landline back to Virgin too (since Sky have increase line rental). While the vast majority of calls are made and received on my mobile phone, I find it’s still handy to have a landline.

So we’ll see how things go.  In particularly, I’ll be interested to see how well the Sky Q kit works with Virgin Media broadband.  I’ll write up my experiences, as always.

Crash! Bang! Wallop!

For the next couple of weeks, this blog may suddenly vanish, go offline, or perform weirdly (what, it wasn’t performing weirdly already? – Ed).  

I’m performing a variety of tests that should yield very favourable results for an upcoming new product that I can’t say anything about yet.  But trust me, it’s gonna be a good ‘un.

Memset win Best Dedicated Hosting in the 2016 ISPA Awards!

We won, in part, due to my superb support team.  Couldn’t ask for a better bunch.  Always striving to be the best and fastest (response) for support in the industry.

ISPA Award Winners 2016

Best Dedicated Hosting winner: Memset

Memset’s response times, technical support options and resilience impressed the judges, as did having IPv6 as standard and their commitment to being carbon neutral.