About Martyn

With 29 years in systems administration and IT infrastructure, I’ve built a distinguished career across internet services, film production, video games, and e-commerce. My journey began in 1996 as Technical Manager at Albatross Networks, where I single-handedly built a regional ISP, establishing its dial-up/web hosting infrastructure using Caldera Linux and securing crucial peering agreements. I then transitioned to visual effects, spending six years (2002-2008) as a Production Systems Engineer at The Moving Picture Company (MPC), supporting Oscar-winning VFX by managing over 1,500 Linux render nodes and artist workstations while implementing enterprise-grade security with Juniper/Fortigate firewalls. Following this, in 2008 at Imagineer Systems, I set up the hardware and software for a new VFX finishing system and configured the Mac-based build system for their Academy Award-winning Mocha tracking software.

In the e-commerce sector (2017-2023), as Senior Systems Administrator at KPS, I managed comprehensive backend infrastructure for high-end clients across AWS, Google Cloud, and SAP Cloud, specifically optimizing SAP Hybris deployments. My role encompassed both cloud infrastructure management and cybersecurity implementation, including deploying CloudFlare/Akamai edge security, managing Rackspace WAF, and migrating vulnerability scanning from Tenable to Qualys. Beyond this, I oversaw complete IT operations, including VMware ESXi virtualization, enterprise device deployment, Apple device management via JamF, and Ubiquiti networking, while providing critical out-of-hours support.Currently, I serve as an IT Infrastructure Engineer at Supermassive Games (2023-present), maintaining critical infrastructure for AAA title development. Key achievements include migrating legacy services to AWS, implementing MASV file transfer systems, and developing Ansible automation for deployment. Throughout my career, I’ve consistently demonstrated exceptional technical versatility in infrastructure architecture, security implementation, cloud migration, and DevOps practices.

Professional Experience

IT Infrastructure Engineer

Supermassive Games Ltd 路 Full-time
馃搮 Feb 2023 – Present
馃搷 Guildford, England, United Kingdom 路 On-site

Working in a small team alongside the desktop and facilities teams, my responsibilities include:

  • Managing and maintaining studio infrastructure including networking (switches, firewalls, VPN equipment, multi-site connectivity through VPLS)
  • Administering remote access, media transfers between studio and vendors, and license management
  • Managing Perforce servers, asset management of equipment and software
  • Maintaining Microsoft 365 services including MS Teams, SharePoint, SSO integration with third-party services
  • Managing Active Directory, VMware vCenter and ESXi servers with associated SAN and NAS storage clusters
  • Operating services on AWS and Azure cloud platforms
  • Performing daily backup checks across the estate (Commvault) to ensure consistent and reliable backups
  • Working with third-party vendors to develop and provide continuous health checks of backup systems
  • Handling helpdesk tickets ranging from network/server issues to storage allocation and data wrangling
  • Managing infrastructure used to build games in production
  • Recently introduced new MASV file transfer service to replace aging FTP server
  • Managing VPN server infrastructure (licensing, upgrades, VM replacements)
  • Writing Ansible scripts for DevSecOps purposes

Skills: Infrastructure 路 Servers 路 Bash 路 macOS 路 Networking 路 Cloud Computing 路 Firewalls 路 Email Systems 路 Storage Systems 路 Technical Support 路 Linux 路 Microsoft Office 路 Systems Administration 路 Computer Hardware 路 Amazon Web Services (AWS) 路 Windows Server 路 Domain Name System (DNS) 路 Red Hat Enterprise Linux 路 Windows

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Senior Systems Administrator

KPS UK 路 Full-time
馃搮 Aug 2017 – Feb 2023 路 5 yrs 7 mos
馃搷 Wimbledon, London, United Kingdom 路 Hybrid

Senior systems administrator responsible for:

  • Managing backend infrastructure for multiple high-end e-commerce clients across AWS, Google Cloud, and SAP Cloud platforms utilizing SAP Hybris
  • Rewrote scripts required to maintain client Google Cloud platforms
  • Handling SEO-related tasks through nginx maps configuration
  • Implementing CloudFlare/Akamai edge security and origin protection
  • Managing Rackspace WAF, IDS, and load balancing systems
  • Supporting business infrastructure including desktops, laptops, network connectivity, VPNs
  • Deployed Dell laptop/desktop fleet and Sophos Central Advanced Intercept-X with EDR
  • Implemented Ubiquiti Wi-Fi infrastructure (APs, switches, and services)
  • Developing BYOD policies and managing Apple devices through Apple Business Manager and JamF
  • Migrated vulnerability scanning from Tenable to Qualys with web application scanning
  • Set up VMware ESXi servers for network management and virtualization
  • Migrated .NET projects between Rackspace accounts to new Windows Server versions
  • Provided out-of-hours infrastructure support (1 week in 2)

Skills: Device Management 路 Infrastructure 路 New Relic 路 Servers 路 Ubuntu 路 Bash 路 Customer Support 路 macOS 路 Virtualization 路 Apache 路 Google Cloud Platform 路 Networking 路 HTML 路 E-commerce 路 Cloud Computing 路 Centos 路 Switches 路 Firewalls 路 Email Systems 路 Storage Systems 路 Technical Support 路 Linux 路 Web Application Firewall 路 Nginx 路 Office 365 路 Google Workplace 路 Debian 路 Virtual Private Network (VPN) 路 Microsoft Office 路 Systems Administration 路 Computer Hardware 路 Web Analytics 路 WordPress 路 G Suite 路 Amazon Web Services (AWS) 路 Windows Server 路 MySQL 路 Perl 路 Domain Name System (DNS) 路 Operating Systems 路 Load Balancing 路 Red Hat Enterprise Linux 路 Windows

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First Line Support Team Leader

Memset Ltd, the high security cloud hosting company 路 Full-time
馃搮 Jun 2008 – Jul 2017 路 9 yrs 2 mos

馃搷 Dunsfold, Surrey, United Kingdom 路 Hybrid

  • Managed a team of junior system administrators providing first line operations support
  • Supported 750 dedicated customer servers and 3,500 virtual servers on 300 Xen-based Dell servers
  • Provided support via email (Request Tracker/OTRS) and phone
  • Supported CentOS, Debian, Ubuntu Linux, and Windows Server 2008 R2/2012/2016
  • Provided out-of-hours emergency support as part of on-call rotation (1 week in 8)
  • Personally responsible for all customer backups (Linux and Windows)
  • Project manager for SquirrelSave online backup service
  • Tested and developed cross-platform backup client (Windows, OS X, Ubuntu Linux)
  • QA testing for Memstore CDN platform (OpenStack), IPv6 tunneling, and internal beta projects

Skills: Device Management 路 Infrastructure 路 Servers 路 Ubuntu 路 Bash 路 Customer Support 路 cPanel 路 PHP 路 macOS 路 Virtualization 路 Apache 路 Google Cloud Platform 路 Networking 路 HTML 路 E-commerce 路 Cloud Computing 路 Centos 路 Switches 路 Firewalls 路 Email Systems 路 Technical Support Manager 路 Management 路 Storage Systems 路 Technical Support 路 Linux 路 Web Application Firewall 路 Nginx 路 Office 365 路 Google Workplace 路 Debian 路 Virtual Private Network (VPN) 路 Microsoft Office 路 Systems Administration 路 Computer Hardware 路 Web Analytics 路 WordPress 路 G Suite 路 Amazon Web Services (AWS) 路 Windows Server 路 MySQL 路 Perl 路 Domain Name System (DNS) 路 Operating Systems 路 Load Balancing 路 Red Hat Enterprise Linux 路 Windows

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Systems Engineer

Imagineer Systems 路 Full-time
馃搮 Jan 2008 – Jun 2008 路 6 mos
馃搷 Guildford, United Kingdom 路 On-site

As the sole systems engineer:

  • Provided internal systems support for developers’ workstations and servers
  • Managed company website and customer forum system (CentOS-based Xen VMs)
  • Set up and maintained OS X-based X-Serve build system for Academy Award-winning Mocha tracking software
  • Tested new storage options for products in development
  • Hardware technical support for customers worldwide
  • Traveled to Munich and New York for hardware/software setup
  • Filmed promotional video for NAB 2008 show in Las Vegas featuring VFX community interviews
  • Transitioned from self-hosted Zimbra email to Google Apps for Business (now G Suite)

Skills: Infrastructure 路 Servers 路 Ubuntu 路 Bash 路 Customer Support 路 PHP 路 macOS 路 Virtualization 路 Apache 路 Networking 路 Cloud Computing 路 Centos 路 Switches 路 Firewalls 路 Email Systems 路 Storage Systems 路 Technical Support 路 Linux 路 Google Workplace 路 Virtual Private Network (VPN) 路 Microsoft Office 路 Systems Administration 路 Computer Hardware 路 G Suite 路 MySQL 路 Domain Name System (DNS) 路 Operating Systems 路 Red Hat Enterprise Linux 路 Windows

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Production Systems Administrator

MPC 路 Full-time
馃搮 Jan 2002 – Dec 2007 路 6 yrs
馃搷 London, United Kingdom 路 On-site

Part of a small team responsible for:

  • Administering equipment for visual effects production on major feature films and television
  • Managing web servers, email servers, FTP servers, firewalls, switches, render farm, and artist workstations
  • Led firewall migration from Sun-based Checkpoint to Juniper and Fortigate network appliances
  • Implemented VLAN-based network segregation using HP Procurve equipment
  • Coordinated IPSec VPNs between major film studios and clients
  • Maintained 1,000+ IBM-based CentOS Linux render farm machines
  • Supported 500 artist workstations running CentOS (some with VMware for Windows/Photoshop)
  • Storage systems management (provisioning, monitoring, disk replacement)
  • Provided out-of-hours on-call support
  • Visited film studios in UK and abroad for special projects

Skills: Infrastructure 路 Servers 路 Bash 路 Customer Support 路 PHP 路 macOS 路 Apache 路 Web Development 路 Networking 路 HTML 路 Cloud Computing 路 Centos 路 Switches 路 Firewalls 路 Email Systems 路 Storage Systems 路 Technical Support 路 Linux 路 Google Workplace 路 Debian 路 Virtual Private Network (VPN) 路 Microsoft Office 路 Systems Administration 路 Computer Hardware 路 WordPress 路 G Suite 路 MySQL 路 Perl 路 Domain Name System (DNS) 路 Operating Systems 路 Juniper Networks Products 路 Red Hat Enterprise Linux 路 Windows

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Systems Administrator & Customer Support

WEBCOIN LTD 路 Full-time
馃搮 Nov 2001 – Jan 2002 路 3 mos
馃搷 London, United Kingdom

  • Sole responsibility for managing all servers (Linux/RedHat-based, <20 total)
  • Planned migration to dedicated rack at Redbus in London’s Docklands
  • Prepared Sun server clones for customer sales
  • Configured operating systems per customer specifications
  • Provided support for customer websites and email hosting

Skills: Infrastructure 路 Servers 路 Bash 路 Customer Support 路 Apache 路 Networking 路 HTML 路 Centos 路 Switches 路 Firewalls 路 Email Systems 路 Technical Support 路 Linux 路 Microsoft Office 路 Systems Administration 路 Computer Hardware 路 MySQL 路 Perl 路 Domain Name System (DNS) 路 Operating Systems 路 Red Hat Enterprise Linux 路 Windows

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Systems Administrator & Customer Support

Internet Assist Limited (IA Support) 路 Full-time
馃搮 2001 – 2001 路 Less than a year
馃搷 Kingston upon Thames, United Kingdom

  • Managed all internal systems including workstations and servers
  • Oversaw transition from manual tar tape backups to Arkeia backup management system
  • Migrated company’s Sendmail email system to Exim
  • Managed 4 RedHat Linux servers
  • Managed servers hosted at Rackspace
  • Migrated customer website data from previous provider to Rackspace

Skills: Infrastructure 路 Servers 路 Bash 路 Customer Support 路 PHP 路 Apache 路 Networking 路 HTML 路 Centos 路 Switches 路 Firewalls 路 Email Systems 路 Technical Support 路 Linux 路 Microsoft Office 路 Systems Administration 路 Computer Hardware 路 Web Analytics 路 MySQL 路 Perl 路 Domain Name System (DNS) 路 Operating Systems 路 Red Hat Enterprise Linux 路 Windows

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Systems Administrator & 3rd Line Support

Ision Internet AG (IOI) 路 Full-time
馃搮 1999 – 2001 路 2 yrs
馃搷 Greenwich, London, United Kingdom

  • Part of team managing 50+ Sun Solaris and Linux servers
  • Maintained web services (Zeus web server), DNS, OpenLDAP authentication, and email servers
  • Provided third-line support
  • Managed NDO product offering free .co.uk domains with dial-up service
  • Prevented domain registration abuse and reported breaches to developers
  • Primary third-line support for NDO product

Skills: Infrastructure 路 Servers 路 Bash 路 Customer Support 路 Apache 路 Networking 路 HTML 路 Centos 路 Switches 路 Firewalls 路 Email Systems 路 Technical Support 路 Linux 路 Microsoft Office 路 Systems Administration 路 Computer Hardware 路 Web Analytics 路 MySQL 路 Perl 路 Domain Name System (DNS) 路 Operating Systems 路 Windows

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Systems Administrator & Support Manager

NET COMMUNICATIONS LTD
馃搮 1998 – 1998 路 Less than a year
馃搷 Norwich, United Kingdom

  • Led all technical support services as support manager
  • Monitor email and telephone support channels
  • Performed on-site client visits for modem installation and LAN configuration
  • Configured desktop machines for Internet access
  • Assisted technical manager with system administration tasks

Skills: Infrastructure 路 Servers 路 Bash 路 Customer Support 路 PHP 路 Apache 路 Web Development 路 Networking 路 HTML 路 Centos 路 Switches 路 Firewalls 路 Email Systems 路 Technical Support Manager 路 Technical Support 路 Linux 路 Microsoft Office 路 Systems Administration 路 Computer Hardware 路 Web Analytics 路 MySQL 路 Perl 路 Domain Name System (DNS) 路 Operating Systems 路 Windows

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Technical Manager, Web Designer and Systems Administrator

Albatross Networks 路 Full-time
馃搮 1996 – 1998 路 2 yrs
馃搷 Norwich, United Kingdom

  • Built, serviced, and supported PCs manufactured and sold on premises
  • Built and maintained servers/infrastructure for dial-up and web hosting service
  • Deployed Caldera Linux for email, DNS, and Usenet servers
  • Implemented Windows Server for customer and company websites (Frontpage support)
  • First ISP in Norwich to offer Demon-style catch-all email addresses
  • Developed Windows dial-up configuration software using WISE Installation system
  • Provided 24/7 technical support and on-call service
  • Brokered and implemented peering agreement with U-NET for complete Usenet feed
  • Designed and developed company website and customer websites
  • Replaced Novell Groupwise with Windows-based mail server for clients
  • Regular on-site callouts throughout Norfolk and London

Skills: Infrastructure 路 Servers 路 Bash 路 Customer Support 路 Apache 路 Web Development 路 Networking 路 HTML 路 Centos 路 Switches 路 Firewalls 路 Email Systems 路 Technical Support Manager 路 Management 路 Technical Support 路 Linux 路 Microsoft Office 路 Systems Administration 路 Computer Hardware 路 Web Analytics 路 Windows Server 路 MySQL 路 Domain Name System (DNS) 路 Operating Systems 路 Windows